Community Engagement Manager

City of Soledad
Posted 3 weeks ago


($7,255.33 – $8,562.12 per month)

OPEN UNTIL FILLED. First review of applications: Week of January 11, 2021

The City of Soledad is now accepting applications for the position of Community Engagement Manager.

Under supervision of the City Manager, this leadership position provides a wide variety of skills related to community engagement and strategic partnerships for improving the quality of life for its community members. The Manager will strengthen, create, coordinate, and facilitate high impact public/private, cross sector community engagement and strategic partnerships with residents (youth, adults and seniors), businesses, educational, non-profit, philanthropic and other governmental entities.


Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.


  • Expand and deepen effective community engagement and partnerships with residents, community groups and non-profits, business, philanthropic, education and other government entities to further the City’s priorities and Goals compliant with all pertinent federal, state, and local laws, regulations, and policy guidelines.
  • Advise and support City Leadership and staff, residents, existing and potential partners to increase ease and effectiveness of engagement, collaboration and partnership with the City, including shaping policy development, implementation, and improvement while developing a comprehensive community engagement and strategic partnerships strategy, plan, and accompanying infrastructure for sustainable execution and renewal.
  • Assists the City Manager in managing, directing, and advising on the community engagement and strategic partnership activities and briefing him/her and fellow Department Managers on opportunities and issues of concern to assure proper action.
  • Proactively seek and bring attention to intersection of City and community interests and needs, encouraging and supporting effective cross-department collaboration to address strategic priorities and goals.
  • Serve as an ambassador, active champion, and thought partner regarding community engagement, civic participation, and strategic partnerships, internally and externally.
  • Staff City Commissions and/or Advisory Groups where appropriate (e.g., the Measure S Advisory Group, Soledad Youth Council), providing professional and managerial resources to the City Council, City Manager, City Boards and Commissions, other directors, managers, and staff in a responsible and supportive manner that will maximize the City’s effectiveness and responsiveness.
  • Develop staff, resident and partner skills to create a culture of engagement, providing consultation, training and assistance in formats appropriate to youth, adult-learner and multicultural audiences.
  • Develop mechanisms to assist the public in understanding technical requirements of City decision-making.
  • Leverage and oversee the City’s social connectivity and creatively use of technology, including social media, to gain efficiencies and enhance communication between government, residents, and partners.
  • Consistently review and evaluate engagement systems and activities and make enhancements to improve effectiveness.
  • Research potential investors and resource development opportunities for specific services, programs &/or initiatives, make recommendations of viable opportunities and devise strategy for follow-up, including grant applications, loans, leases, agreements for purchase of services, real property acquisition/disposition and other financial and administrative transactions in the managing of major City programs.
  • Represent the City to foster: greater strategic connectivity between the City, residents, current and prospective partners and opportunities to address and improve infrastructure, economic growth, community development and prosperity, and other quality of life issues; and, civic participation by residents, businesses, community groups, and others.
  • Establish positive working relationships with residents, representatives of community organizations, state/local agencies, the private sector and associations, City management and staff, and the public by being a proactive, engaged presence internally and externally, attending meetings including City Council Meetings, Board/Commission Meetings, making presentations, and facilitating creative public engagement activities.
  • Represent the City and acts as liaison with a variety of federal, state, and local agencies/organizations to ensure communication with and input into all decision making and data collection processes that impact the goals and objectives of the City and the department.
  • Initiate, organize, provide leadership to, and participate in a variety of committees and task forces within the City and community in response to identified needs, special assignments, enhanced communications, and the over-all and on-going commitment to team management and the facilitation of employee empowerment.
  • Facilitate creative ways to provide residents opportunities for early involvement and meaningful voice in identifying community needs, shaping solutions and understanding how government works, e.g., Soledad Youth Council, Community Volunteer Program, etc.
  • Identify and remove barriers to participation with sensitivity and responsiveness to culturally and economically diverse residents and communities.
  • Arrange meetings with City Leadership and staff and other key stakeholders.
  • Convene stakeholders across sectors – residents, businesses, foundations, nonprofits, governmental agencies, and other critical constituencies– with the purpose of fostering greater understanding of mutual interests, exchanging information, developing and investing in common agenda, documenting and sharing lessons learned, and recognizing new opportunities for collaboration and partnership.
  • Leverage communication and marketing resources, including social marketing and contracted firm(s), to enhance internal and external communication, awareness building, positioning, engagement and investment by City, residents, current and prospective partners and other stakeholders.
  • Recruit and coordinate community volunteers for high priority projects.
  • Establish and follow procedures, systems and work-plans, including data collection and analysis, formal reporting.
  • Maintain accurate records and prepare oral and written reports and presentations related to program activities.
  • Manage administrative support (e.g., typing findings from community dialogue, coordinating meetings, etc.)
  • Coordinate engagement activities and special events (e.g, community forums, panels, City-wide public health and community-building events, etc.)
  • Performs related duties and other management functions as required or assigned by the City Manager.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying.  A typical way to obtain the required qualifications would be:


Any combination equivalent to a bachelor’s degree in Urban Planning, Public Policy, Public

Administration, Public Health, Business Administration, Nonprofit Administration, or

related field.  A Masters degree is preferred.



Extensive experience in municipal government planning, preferably in a California city or a non-profit organization with similar capacity; broad and extensive working experience or education in public administration, municipal management, and/or community development including at least five (5) years in a management capacity.

Desirable Qualifications


  • Bilingual English & Spanish
  • Extensive network in Monterey County and understanding of local issues, especially South County
  • Grant-writing & management
  • Proven experience, expertise and certification related to effective public engagement, facilitation, strategic planning, assessment and evaluation.



Ø  Possession of a valid California class C driver’s license with satisfactory driving record is required.

Ø  Possession of a safe driving record acceptable to the City’s standard insurance policy.


To view the full job description, click here.

To apply for this exceptional career opportunity, please upload your resume and click submit.

If you have any questions, please call Human Resources at (831) 223-5013.

Job Features

Job CategoryPublic Works

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